Privacy Policy

Last Updated: June 8, 2026

1. Introduction

Welcome to WEBSPRING LLC. We are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your data when you visit our website https://www.webspringllc.com or engage with our services.

WEBSPRING LLC, the developer and operator of this website, provides computer systems design and related professional technology services. By using our website or services, you agree to the collection and use of information in accordance with this Privacy Policy. If you do not agree with any part of this policy, please discontinue use of our website and services immediately.

This Privacy Policy applies to all information collected through our website, email communications, telephone interactions, and any other channel through which you may engage with WEBSPRING LLC. We encourage you to read this policy carefully to understand our practices regarding your personal data.

2. Information We Collect

2.1 Personal Information You Provide

When you interact with our website or services, we may collect the following types of personal information that you voluntarily provide:

• Contact Information: Full name, email address, phone number, company name, and job title when you submit a contact form or request a consultation.
• Business Information: Company details, project requirements, technical specifications, and other business-related data you share during consultations or project discussions.
• Communication Records: The content of messages you send through our contact forms, email correspondence, and records of phone conversations.
• Service Preferences: Information about the services you are interested in and any preferences you express regarding our offerings.

2.2 Information Collected Automatically

When you visit our website, certain information is collected automatically through standard web technologies:

• Log Data: IP address, browser type and version, operating system, referring URLs, pages visited, time and date of visits, time spent on pages, and other diagnostic data.
• Device Information: Device type, screen resolution, language settings, and other device-specific attributes.
• Usage Data: Click patterns, scroll behavior, navigation paths, and interaction with page elements.
• Cookies and Similar Technologies: Small data files stored on your device that help us improve website functionality and user experience. See Section 7 for detailed cookie information.

2.3 Information from Third Parties

We may receive information about you from third-party sources, including:

• Business partners and service providers who assist in our operations.
• Publicly available databases and professional networking platforms.
• Analytics providers that help us understand website usage patterns.

3. How We Use Your Information

WEBSPRING LLC uses the collected information for the following purposes:

1. Service Delivery: To provide, maintain, and improve our computer systems design and technology services.
2. Communication: To respond to your inquiries, send service-related communications, and provide customer support.
3. Business Operations: To process transactions, manage client relationships, and fulfill contractual obligations.
4. Website Improvement: To analyze website usage, diagnose technical issues, and enhance user experience.
5. Marketing: To send promotional communications about our services, industry insights, and company updates, where permitted by law and with your consent where required.
6. Legal Compliance: To comply with applicable laws, regulations, legal processes, and enforceable governmental requests.
7. Security: To detect, prevent, and address fraud, unauthorized access, and other security or technical issues.
8. Business Development: To conduct market research, analyze industry trends, and develop new service offerings.

4. Legal Basis for Processing

We process your personal information based on one or more of the following legal grounds:

• Contractual Necessity: Processing necessary for the performance of a contract with you or to take steps at your request before entering into a contract.
• Legitimate Interests: Processing necessary for our legitimate business interests, provided these interests are not overridden by your rights and freedoms.
• Consent: Processing based on your explicit consent, which you may withdraw at any time.
• Legal Obligation: Processing necessary to comply with applicable laws and regulations.

5. How We Share Your Information

We do not sell, rent, or trade your personal information to third parties. We may share your information in the following limited circumstances:

• Service Providers: With trusted third-party vendors who perform services on our behalf, such as website hosting, email delivery, analytics, and customer support. These providers are contractually bound to protect your data and use it only for the purposes we specify.
• Business Transfers: In connection with a merger, acquisition, reorganization, or sale of all or a portion of our assets, your information may be transferred as part of that transaction.
• Legal Requirements: When required by law, court order, or governmental regulation, or when we believe in good faith that disclosure is necessary to protect our rights, your safety, or the safety of others.
• Professional Advisors: With our legal, accounting, and other professional advisors as necessary for the operation of our business.
• With Your Consent: In any other circumstances with your explicit prior consent.

6. Data Retention

We retain your personal information only for as long as necessary to fulfill the purposes for which it was collected, or as required by applicable law. The specific retention period depends on the nature of the data and the purpose of its collection:

• Contact and Inquiry Data: Retained for up to 3 years after your last interaction with us, unless a longer period is required for legal or business purposes.
• Client and Project Data: Retained for the duration of the client relationship plus 7 years to comply with legal, tax, and regulatory obligations.
• Website Usage Data: Retained in anonymized or aggregated form for analytics purposes for up to 26 months.
• Marketing Data: Retained until you opt out or withdraw consent, after which it will be deleted or suppressed within 30 days.

When personal information is no longer needed, we securely delete or anonymize it using industry-standard methods.

7. Cookies and Tracking Technologies

Our website uses cookies and similar tracking technologies to enhance your browsing experience and collect usage data. Cookies are small text files placed on your device when you visit a website.

7.1 Types of Cookies We Use

• Essential Cookies: Necessary for the website to function properly. These cookies enable core functionality such as security, network management, and accessibility.
• Analytics Cookies: Help us understand how visitors interact with our website by collecting and reporting information anonymously. We use these to improve website performance and user experience.
• Functional Cookies: Enable enhanced functionality and personalization, such as remembering your preferences and settings.
• Performance Cookies: Collect information about how you use our website, such as which pages you visit most often and whether you encounter errors.

7.2 Managing Cookies

Most web browsers allow you to control cookies through their settings preferences. You can typically configure your browser to refuse all cookies, accept only certain types, or notify you when a cookie is being placed. Please note that disabling cookies may affect the functionality and performance of our website.

To learn more about managing cookies, visit the help documentation for your specific browser or consult websites such as www.allaboutcookies.org.

8. Data Security

WEBSPRING LLC implements and maintains appropriate technical, administrative, and physical security measures designed to protect your personal information from unauthorized access, disclosure, alteration, and destruction. These measures include:

• Industry-standard encryption protocols (TLS 1.3) for data transmitted between your browser and our servers.
• Secure server infrastructure with firewall protection and intrusion detection systems.
• Regular security assessments, vulnerability scanning, and penetration testing.
• Access controls and authentication mechanisms limiting data access to authorized personnel only.
• Security awareness training for all employees and contractors who handle personal data.
• Incident response procedures to address potential data breaches promptly and effectively.

While we strive to protect your personal information, no method of transmission over the Internet or electronic storage is 100% secure. We cannot guarantee absolute security, but we continuously monitor and improve our security practices to mitigate risks.

9. Your Privacy Rights

Depending on your jurisdiction, you may have the following rights regarding your personal information:

9.1 General Rights

• Access: The right to request a copy of the personal information we hold about you.
• Rectification: The right to request correction of inaccurate or incomplete personal information.
• Erasure: The right to request deletion of your personal information under certain circumstances, also known as the right to be forgotten.
• Restriction: The right to request that we limit the processing of your personal information in certain situations.
• Portability: The right to receive your personal information in a structured, commonly used, and machine-readable format.
• Objection: The right to object to processing of your personal information based on legitimate interests or for direct marketing purposes.
• Withdraw Consent: The right to withdraw previously given consent at any time, without affecting the lawfulness of processing based on consent before its withdrawal.

9.2 California Privacy Rights

If you are a California resident, you have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including the right to know what personal information is collected, the right to delete personal information, the right to opt out of the sale or sharing of personal information, and the right to non-discrimination for exercising these rights. WEBSPRING LLC does not sell your personal information.

9.3 European Economic Area and United Kingdom Rights

If you are located in the European Economic Area (EEA) or the United Kingdom, you have rights under the General Data Protection Regulation (GDPR) and the UK Data Protection Act 2018 respectively. These include the rights listed above as well as the right to lodge a complaint with a supervisory authority in your country of residence.

9.4 Exercising Your Rights

To exercise any of these rights, please contact us using the information provided in Section 12. We will respond to your request within the timeframe required by applicable law. We may need to verify your identity before processing your request.

10. Children's Privacy

Our website and services are not directed to individuals under the age of 18. We do not knowingly collect personal information from children. If we become aware that we have inadvertently collected personal information from a child under the age of 18 without verifiable parental consent, we will take prompt steps to delete that information. If you believe that a child has provided us with personal information, please contact us immediately using the contact details in Section 12.

11. International Data Transfers

WEBSPRING LLC is based in the United States. If you are accessing our website or services from outside the United States, your information may be transferred to, stored, and processed in the United States or other countries where our service providers operate. These jurisdictions may have data protection laws that differ from those in your country of residence.

When we transfer personal data internationally, we implement appropriate safeguards in accordance with applicable data protection laws, including the use of Standard Contractual Clauses (SCCs) approved by the European Commission or other lawful transfer mechanisms. By using our website or services, you consent to such transfers.

12. Contact Information

If you have any questions, concerns, or requests regarding this Privacy Policy or our data practices, please contact us using the following information:

WEBSPRING LLC
690 Plattsville Road
Trumbull, Connecticut 06611-3568
United States of America

Email: tech@webspringllc.com
Phone: +1 (943) 219-2313
Website: https://www.webspringllc.com

We aim to acknowledge all privacy-related inquiries within 48 hours and provide a substantive response within 30 calendar days. If your request is particularly complex, we may extend this period and will notify you of the extension and the reasons for the delay.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices, legal requirements, or operational needs. When we make material changes, we will post the updated policy on this page with a revised Last Updated date. We may also notify you by email or through a prominent notice on our website prior to the changes taking effect.

We encourage you to review this Privacy Policy periodically to stay informed about how we protect your information. Your continued use of our website and services after any changes to this Privacy Policy constitutes your acceptance of the updated policy.

14. Governing Law

This Privacy Policy is governed by and construed in accordance with the laws of the State of Connecticut and the federal laws of the United States of America, without regard to conflict of law principles. Any disputes arising under or in connection with this Privacy Policy shall be subject to the exclusive jurisdiction of the state and federal courts located in Connecticut.